Welcome to our FAQ section dedicated to personalized watches at Ariel’s. Here, we provide comprehensive insights into our custom designs, engraving options, and more. Explore to find answers to all your queries about crafting your perfect timepiece

01

What sets Ariels apart from other luxury watch customization services?

At Ariels, we stand out as pioneers in the luxury watch customization market. Our exclusive focus on truly black watches, coupled with a commitment to soulful craftsmanship, passion, simplicity, and quality, makes our customization services unique. We blend innovation with tradition to create bespoke timepieces that transcend the ordinary.

02

How does the customization process work?

Our experienced team of artisans employs innovative methods of painting and refinement to personalize your watch. This process enhances the aesthetics of your timepiece without compromising the manufacturer’s warranty. We preserve the distinctive details of each model, giving your watch a personal touch while maintaining fidelity to the original design. For more details check our HOW IT WORKS section.

03

Will the customization affect the manufacturer’s warranty?

No, our customization techniques are designed to uphold the manufacturer’s warranty. You can enjoy the benefits of a personalized watch without worrying about the loss of the crucial warranty. We prioritize responsible practices to ensure your peace of mind. Visit the RESPONSIBILITY section for more information.

04

Can I trust Ariels with my valuable timepiece?

Absolutely. Our experienced team of experts and craftsmen is dedicated to the responsible and trustworthy handling of your watch. We understand the intricacies of luxury timepieces and treat each one with the utmost care. Your watch is in safe hands with Ariels.

05

How long does the customization process take?

The duration of the customization process may vary depending on the specific requirements and intricacies of the watch model. Our team strives to complete each customization efficiently while maintaining the highest quality standards. For a more accurate estimate, please contact our customer service.

06

How can I get in touch with Ariels for more information or assistance?

For any inquiries or assistance, please feel free to reach out to our dedicated customer service team via email address or contact form. We’re here to answer your questions and ensure your Ariels experience is exceptional.

07

What technology does Ariels use?

We utilize an advanced form of nanotechnology, which creates an ultra-thin protective layer over the watch’s surface. This technology offers exceptional resistance against scratches, abrasions, and other forms of damage, while preserving the original design details of the watch.